Return Policy

Return Policy – VELOX LEATHER

VELOX LEATHER aims to ensure that every customer receives high-quality and accurately described products. If you are not satisfied with your purchase, our Return Policy outlines the conditions under which returns are accepted.

Customers may request a return within 1 week (7 days) of receiving their order. To qualify for a return, the product must be unused, undamaged, and in its original packaging, including all tags, labels, and accessories. Items that show signs of wear, damage, or use will not be eligible for return.

All return shipping costs are the responsibility of the customer. Once we receive the returned item, our team will inspect it to ensure it meets the return conditions. If approved, we will process either an exchange or a refund, depending on what was agreed upon at the time of return request. Refunds may take a short processing time depending on the payment method used.

VELOX LEATHER does not provide any warranty or guarantee on products. Returns based on normal wear and tear, misuse, or customer damage will not be accepted.

To initiate a return, customers may contact us at veloxleather1@gmail.com

Our team will provide guidance on the return steps and shipping details. We strive to handle all return requests professionally and swiftly to maintain customer satisfaction.